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Shipping Policy

KBFMORE is committed to delivering your products quickly and securely. We partner with trusted carriers to provide reliable ground and freight delivery across the contiguous United States.

 

Overview

Shipping rates vary based on your order contents. We partner with third-party carriers like FedEx for nationwide parcel shipping. Qualifying orders over $3,000 are eligible for free nationwide delivery, regardless of Pro Trade status. Special shipping rates and offers may be available to members of our Pro Trade program.

Note: Shipping is calculated at checkout based on weight, dimensions, and destination ZIP code.

 

LTL / Freight Delivery

Large, heavy, or fragile orders ship via LTL (Less Than Truckload) carriers such as FedEx Freight or regional providers.

  • Curbside Only: Delivery is curbside; carriers will not bring items into your home or garage. We do not offer "White Glove" service.

  • Physical Address: We cannot ship freight to P.O. Boxes.

  • Customer Responsibility: You are responsible for moving the product from the curb to its final location.

Note: We are currently offering Local Delivery and Pick Up options only for cabinetry orders. If your delivery address is further than 100 miles away from our Chicagoland warehouse, we will be not be able to fulfill an order that includes cabinetry.

 

Free Local Delivery

We offer free local delivery on select orders to addresses within 100 miles of our Chicagoland warehouse. You can verify your distance from our warehouse here.

Delivery Distance Minimum Order ($)
0-10 miles Orders over $100
10-25 miles Orders over $250
25-50 miles Orders over $500
50-75 miles Orders over $1,000
75-100 miles Orders over $2,000

 

  • Curbside Only: Local delivery is curbside; our drivers will not bring items into your home or garage. We do not offer "White Glove" service.

  • Physical Address: We cannot deliver to P.O. Boxes.

  • Customer Responsibility: You are responsible for moving the product from the curb to its final location.

 

Risk of Loss

All orders leave our warehouse in new condition, unless otherwise stated. Risk of loss transfers to the customer once the shipment is handed to the carrier. Please ensure your shipping address is secure and accurate. If an item listed as new arrives damaged, please refer immediately to our Return Policy.