Limited Lifetime Warranty (Stainless Steel Sinks)
KBFMORE warrants all of its stainless steel sinks to be free of all manufacturing and material defects under normal use by the original owner.
KBFMORE will replace without charge, (excluding labor) any stainless steel sink that is proven to be defective, with an equivalent replacement, during the period specified in this warranty, to the original owner. The sink must be used in a solely residential application, installed in accordance with the KBFMORE installation instructions, and must not be damaged due to negligence, misuse or abuse. In the event of a warranty claim the original owner must provide proof of purchase – save sales
receipt.
This warranty does not cover damages that might be caused by the product (some states do not allow such limitation so this reference might not apply to you). KBFMORE reserves the right to inspect any sink that is claimed to be defective prior to the replacement of the sink. Replacement of the sink excludes any labor for removal or reinstallation and transportation costs.
KBFMORE will not be liable in case of:
Improper installation
Any modifications of the product as manufactured by KBFMORE
Damage from dropped objects or heavy impact
Improper care and maintenance
Improper use of corrosive chemical such as photographic solutions, industrial acids etc.
Commercial use or application.
To obtain warranty services, contact us by writing: KBFMORE. Attn: Customer Service, 4580 Roosevelt Rd, Hillside IL 60162, or by calling 312-226-5861 from within the United States and Canada
KBFMORE is not liable under this warranty for loss of this sink or other incidental, special or consequential costs, expenses or damages incurred, including, but not limited to, such damages resulting from the expenses involved in removing and replacing this sink prior and subsequent to warranty service. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives specific legal rights, and you may also have other rights, which vary by state or province.
One Year Limited Warranty (Other Sinks)
KBFMORE extends a one year limited warranty for all KBFMORE products excluding stainless steel sinks, namely
china lavatories, glass vessels, mounting hardware, copper sinks, basket strainers and sink bottom grids for stainless steel sinks, against material and workmanship defects to the original purchaser for one year from date of installation or date of use.
In the event of a warranty claim the original owner must provide proof of purchase – save sales receipt.
Please be aware that all hand hammered copper basins have a finish that is uneven by nature and variable in color and pattern. The finish on the basins is a “living finish” and will continue to develop its own distinct patina as you use the product. We offer these sinks with the view that these variations are part of the rustic character and charm, and do not constitute defects.
KBFMORE recommends that all stone sinks get resealed every 6 months to avoid staining or leakage due to continuous usage. This will help maintain the beauty of your stone vessel.
KBFMORE will not be liable in case of:
Improper installation
Any modifications of the product as manufactured by KBFMORE
Damage from dropped objects or heavy impact, or burning
Improper care and maintenance
Improper use of corrosive chemical such as photographic solutions, industrial acids etc.
Commercial use or application.
We will repair, replace or make appropriate invoice adjustment where our inspection discloses any such defects occurring in normal usage within one (1) year after installation or use, which KBFMORE in its sole discretion will determine, when this product is returned, prepaid, and insured, with proof of purchase date to KBFMORE The purchaser shall bear the expense of the return shipment.
10 Year Limited Warranty (Faucets)
KBFMORE warrants the faucet parts and finishes of the KBFMORE residential brand faucets are free from defects in materials and workmanship for 10 years. This warranty covers the original consumer purchaser of the product only. If the product should leak or drip during normal use, KBFMORE will provide, free of charge, a replacement cartridge. For other defects in material or workmanship, KBFMORE will, at its option, supply replacement parts (or if no longer available, a comparable product). KBFMORE reserves the right to examine product in question and its installation prior to replacement.
What is not covered:
Damage caused by accident, negligence, misuse, abuse, improper installation or operation or failure to follow care or installation instructions enclosed with your product.
Damage occurring during shipment of the product (claims must be presented to the carrier).
Normal wear and tear.
Labor charges, costs of removal and reinstallation, and any damages toother property.
All industrial, commercial and business use whose purchasers are hereby extended a limited lifetime on mechanical parts and five (5) years on finish.save sales receipt.
What you must do to obtain warranty service:
Write to KBFMORE, attention Customer Care, 4580 Roosevelt Road, Hillside, IL 60162 or call 312.226.5861. Please provide date of purchase and installation, description of nature of the defect, and model number or description of model and/or component part number.